Privacy Policy

Functional Restoration Institute ("FRI," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide through our website, forms, communications, and services. This Privacy Policy explains how we collect, use, maintain, and protect your information.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Name

Phone number

Email address

Mailing address

Appointment or consultation requests

Information submitted through contact forms

Other information you choose to provide

We may also collect limited technical information such as:

IP address

Browser type

Device information

Website usage information

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries

Schedule appointments and consultations

Provide requested services

Send appointment reminders and confirmations

Deliver educational and promotional communications when consent has been provided

Improve our website and services

Maintain business records and customer support operations

3. SMS Communications

If you provide your mobile phone number and opt in to receive text messages, you may receive communications related to:

Appointment reminders

Appointment confirmations

Service updates

Educational information

Promotional offers and announcements

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP.

Text messaging originator opt-in data and consent will not be shared with any parties, except for aggregators and providers of the text messaging services required to deliver communications.

4. Mobile Information Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Service Providers

We may utilize service providers that assist with website hosting, appointment scheduling, customer support, communications, and business operations. These providers may only access information necessary to perform services on our behalf and are required to maintain appropriate security measures.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance

Remember user preferences

Analyze website traffic

Enhance user experience

You may adjust your browser settings to disable cookies if desired.

8. Your Choices and Rights

You may request to:

Access information we maintain about you

Correct inaccurate information